Associate - Client Experience in Margao – Freshers

About the role

This role involves engaging with clients, addressing their needs, and ensuring their satisfaction with our services. As an Associate, you will play a crucial role in maintaining strong client relationships, providing support, and assisting in resolving any issues that may arise. This is an excellent opportunity for freshers looking to kickstart their careers in a fast-paced industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate