Associate - Client Experience in Mehsana – Freshers

About the role

We are seeking a motivated Associate to enhance the client experience in Mehsana within the logistics industry. This role is perfect for recent graduates who are eager to start their career in a dynamic environment. As an Associate, you will be responsible for assisting clients with their inquiries and ensuring their needs are met effectively.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate