Associate - Client Experience in Morbi – Freshers

About the role

We are looking for a motivated Associate to enhance the client experience in Morbi within the logistics industry. This role involves engaging with clients, addressing their needs, and ensuring a seamless interaction with our services. The ideal candidate should be a recent graduate from any stream, eager to learn and contribute to a dynamic team.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate