Associate - Client Experience in Motihari – Freshers

About the role

As a fresh graduate, you will have the opportunity to work in the dynamic logistics industry, helping to build strong relationships with our customers. Your responsibilities will include addressing client inquiries, assisting with service-related issues, and ensuring a seamless experience throughout their journey with us.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month