Associate - Client Experience in Muktsar – Freshers

About the role

As a key member of the Client Relationship department, you will engage with customers, address their inquiries, and ensure their needs are met efficiently. This position is ideal for recent graduates from any stream who are eager to start their career in the logistics industry. You will gain hands-on experience in client interaction and develop valuable skills that will benefit your professional growth.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month