Associate - Client Experience in Muzaffarpur – Freshers

About the role

We are seeking a motivated Associate to enhance the client experience in Muzaffarpur's logistics sector. As a key member of our Client Relationship department, you will engage with clients, address their needs, and ensure satisfaction with our services. This role is ideal for recent graduates eager to start their careers in a dynamic industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month