Associate - Client Experience in Nagaon – Freshers

About the role

As a fresh graduate, you will have the opportunity to engage with clients, understand their needs, and ensure their satisfaction with our services. Your responsibilities will include assisting in client inquiries, providing support, and contributing to the development of strong client relationships. This role is perfect for individuals eager to start their career in a fast-paced environment and learn from experienced professionals in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate