Associate - Client Experience in Nagercoil – Freshers

About the role

In this role, you will engage with clients, addressing their needs and ensuring satisfaction with our logistics services. Your ability to communicate effectively and provide exceptional service will be key to building strong relationships. As a recent graduate, you will have the opportunity to develop your skills in the fast-paced courier and logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate