Associate - Client Experience in Nagpur – Freshers

About the role

You will be responsible for engaging with clients, addressing their queries, and ensuring a seamless experience throughout their interactions. The ideal candidate will be a recent graduate from any stream, eager to learn and grow within a leading logistics company. As part of our team, you will have the opportunity to develop your skills in a fast-paced environment, with potential for career advancement.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate