Associate - Client Experience in Nalgonda – Freshers

About the role

We are seeking a motivated Associate to enhance the client experience in Nalgonda. This role is ideal for recent graduates from any field who are eager to enter the logistics industry. As an Associate, you will be responsible for assisting clients with their inquiries, ensuring they receive the highest level of service and support.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month