Associate - Client Experience in Nandyal – Freshers

About the role

As an Associate in Client Experience, you will play a vital role in enhancing the overall experience of our clients in Nandyal. Your responsibilities will include assisting clients with their inquiries, providing support throughout their interactions, and ensuring their needs are met promptly and effectively.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month