Associate - Client Experience in Navsari – Freshers

About the role

You will be responsible for engaging with clients, addressing their inquiries, and ensuring their needs are met effectively. As an Associate, you will work closely with the Client Relationship department, contributing to the development of strong client relationships and supporting various initiatives to improve service delivery.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate