Associate - Client Experience in Nellore – Freshers

About the role

As an integral part of the Client Relationship team, you will assist in managing client inquiries and resolving issues effectively. This position is ideal for recent graduates who are eager to begin their careers in a dynamic environment. In this role, you will be responsible for communicating with clients, understanding their needs, and providing timely solutions.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month