Associate - Client Experience in North Lakhimpur – Freshers

About the role

As an Associate, you will be responsible for building strong relationships with clients, addressing their inquiries, and ensuring their needs are met promptly and effectively. Your proactive approach will help in identifying opportunities for improving client satisfaction and loyalty. We welcome fresh graduates from any field to apply, offering a competitive salary and a chance to grow within a leading logistics company.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate