Associate - Client Experience in Nuumuch – Freshers

About the role

As an Associate, you will engage with clients to ensure their needs are met while providing exceptional service and support. The ideal candidate should possess strong communication skills and a proactive attitude, ready to tackle challenges in a fast-paced environment. You will work closely with the Client Relationship team to contribute to client satisfaction and retention.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month