Associate - Client Experience in Ongole – Freshers

About the role

As a fresh graduate, you will engage directly with customers, ensuring their needs are met and their experiences are positive. Your communication skills and enthusiasm will be essential as you assist in resolving inquiries and fostering strong relationships. This position offers the opportunity to work within the thriving logistics industry, where you will gain valuable insights and experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate