Associate - Client Experience in Palanpur – Freshers

About the role

As a key member of the Client Relationship department, you will engage with clients to understand their needs and provide exceptional support. This position is ideal for recent graduates from any field who are eager to start their career in the logistics industry. You will be responsible for assisting clients with inquiries, resolving issues, and ensuring satisfaction with our services.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month