Associate - Client Experience in Panaji – Freshers

About the role

We are seeking a dedicated Associate to enhance the client experience in Panaji within the logistics industry. The ideal candidate is a recent graduate from any stream, eager to contribute to a dynamic team focused on delivering exceptional service. As an Associate, you will play a crucial role in managing client relationships, ensuring their needs are met, and providing support throughout their journey.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate