Associate - Client Experience in Paradip – Freshers

About the role

In this role, you will be responsible for enhancing client relationships and ensuring a smooth client journey within the logistics sector. Your ability to communicate effectively and respond to client needs will be essential in providing exceptional service. The ideal candidate will be a recent graduate from any discipline, eager to start a career in the fast-paced logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate