Associate - Client Experience in Payyanur – Freshers

About the role

As a fresh graduate, you will have the opportunity to work in the dynamic logistics industry, contributing to client relationships and service excellence. Your responsibilities will include engaging with clients, addressing their needs, and ensuring their satisfaction with our services. This role offers a great chance to develop your skills in communication and customer service, while working in a supportive environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Any graduate