Associate - Client Experience in Pimpri – Freshers

About the role

As a key member of the team, you will assist in addressing client inquiries, providing support, and ensuring satisfaction with our services. The ideal candidate is a recent graduate from any discipline, eager to start a career in the fast-paced logistics sector. You will be trained to develop the skills necessary to excel in client interactions and contribute positively to our team's goals.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month