Associate - Client Experience in Pondicherry – Freshers

About the role

As a fresh graduate, you will have the opportunity to work in a dynamic environment within the logistics industry, contributing to the success of our client relationships. In this role, you will assist in addressing client inquiries, providing information about our services, and ensuring a high level of customer satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate