Associate - Client Experience in Ponnani – Freshers

About the role

You will be responsible for interacting with clients, addressing their inquiries, and ensuring their needs are met efficiently. As an Associate, you will be part of a collaborative environment that values fresh perspectives and innovative ideas. Your ability to communicate effectively and build relationships will be crucial in driving client satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month