Associate - Client Experience in Porbandar – Freshers

About the role

You will be responsible for engaging with clients, understanding their needs, and providing solutions that enhance satisfaction and loyalty. As an Associate, you will work closely with our client relationship team to ensure seamless communication and effective service delivery. Your ability to listen and respond to client inquiries will be essential in maintaining strong relationships.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month