Associate - Client Experience in Prayagraj – Freshers

About the role

As an Associate, you will be responsible for addressing client inquiries, providing support, and ensuring a seamless experience. Your communication skills and proactive approach will be essential in building strong relationships with clients. This role offers a competitive salary and the opportunity to grow within the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate