Associate - Client Experience in Proddatur – Freshers

About the role

As an Associate, you will be responsible for ensuring customer satisfaction and addressing client inquiries effectively. The ideal candidate should possess strong communication skills and a willingness to learn. You will collaborate with various teams to improve service delivery and contribute to a positive client relationship.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate