Associate - Client Experience in Punalur – Freshers

About the role

As a graduate fresher, you will have the opportunity to develop your skills while contributing to our commitment to exceptional service. Your responsibilities will include assisting in client communications, gathering feedback, and ensuring a seamless experience throughout the customer journey. This role is perfect for individuals who are eager to learn and thrive in a fast-paced environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate