Associate - Client Experience in Puttur – Freshers

About the role

As a vital part of the client relationship department, you will engage with customers, address their inquiries, and ensure a seamless experience. This position is ideal for recent graduates from any stream who are eager to start their careers in the logistics industry. You will receive comprehensive training and support to help you develop your skills and grow within the company.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month