Associate - Client Experience in Raichur – Freshers

About the role

The Associate - Client Experience role in Raichur is an excellent opportunity for recent graduates looking to start their careers in the logistics industry. In this position, you will be responsible for enhancing client experiences by addressing inquiries, resolving issues, and providing support to ensure satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month