Associate - Client Experience in Raiganj – Freshers

About the role

We are seeking an Associate to enhance the client experience in Raiganj. This entry-level position is perfect for recent graduates looking to start their career in the logistics industry. The ideal candidate will be enthusiastic, customer-focused, and eager to learn in a dynamic environment. As an Associate, you will be responsible for assisting clients with their inquiries, ensuring their needs are met, and providing exceptional service.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month