Associate - Client Experience in Rajahmundry – Freshers

About the role

We are seeking a motivated Associate for our Client Experience team in Rajahmundry. In this role, you will be responsible for enhancing the overall experience of our clients in the logistics sector. As a key point of contact, you will assist clients with inquiries, provide support, and ensure their needs are met efficiently.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month