Associate - Client Experience in Rajapalayam – Freshers

About the role

As a key member of the Client Relationship department, you will engage with clients to understand their needs and ensure their satisfaction with our services. This position is ideal for recent graduates from any stream who are eager to start their careers in a leading logistics company. You will receive training and support to develop your skills in client management and communication, contributing to a positive client journey.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate