Associate - Client Experience in Ratnagiri – Freshers

About the role

We are looking for an enthusiastic Associate to enhance the client experience in Ratnagiri. This role is ideal for recent graduates eager to start their careers in the logistics industry. As an Associate, you will engage with clients, addressing their inquiries and ensuring they receive excellent service.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate