Associate - Client Experience in Rayya – Freshers

About the role

We are looking for a motivated Associate to join our Client Experience team in Rayya. This entry-level position is perfect for recent graduates eager to kickstart their careers in the logistics industry. As an Associate, you will play a vital role in enhancing client satisfaction and ensuring a seamless experience for our customers.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month