Associate - Client Experience in Rewari – Freshers

About the role

We are seeking a motivated Associate to enhance our Client Experience team in Rewari. This role is ideal for recent graduates looking to start their careers in the logistics industry. As an Associate, you will be responsible for assisting in managing client relationships, ensuring exceptional service delivery, and addressing customer inquiries effectively.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Any graduate

What you get

• ₹15k–₹25k a month