Associate - Client Experience in Rishikesh – Freshers

About the role

You will interact with clients, address their inquiries, and ensure their satisfaction with our services. The ideal candidate should be a graduate from any stream, possess strong communication skills, and be eager to learn. You will receive training to help you understand our operations and client management processes.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month