Associate - Client Experience in Sagar – Freshers

About the role

As an Associate, you will assist in managing client relationships and ensuring a seamless experience throughout their journey with our services. In this role, you will engage directly with clients, addressing their needs and providing solutions to enhance their experience. Your ability to communicate effectively and build rapport will be essential.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate