Associate - Client Experience in Salem – Freshers

About the role

As a vital part of our client relationship department, you will interact with customers, address their inquiries, and ensure their needs are met effectively. The ideal candidate is a recent graduate from any field, eager to start a career in the logistics industry. You should possess strong communication skills and a customer-centric mindset, ready to tackle challenges and deliver exceptional service.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month