Associate - Client Experience in Sambalpur – Freshers

About the role

As an Associate, you will support the Client Relationship department by ensuring that our clients receive exceptional service and assistance. The ideal candidate should possess strong communication skills and be willing to learn and grow within a dynamic environment. You will have the opportunity to work closely with clients, addressing their needs and contributing to their overall satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate