Associate - Client Experience in Sangli – Freshers

About the role

We are seeking an Associate for Client Experience in Sangli, perfect for recent graduates looking to start their careers in the logistics industry. This role involves enhancing client interactions and ensuring a positive experience for all customers. The ideal candidate should possess a degree in any field and be eager to learn and adapt in a fast-paced environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate