Associate - Client Experience in Sangrur – Freshers

About the role

We are seeking an Associate to enhance client experiences in our Sangrur location. This role is ideal for recent graduates from any academic stream who are eager to start a career in the logistics industry. As an Associate, you will work closely with clients to ensure their needs are met and provide support in various client relationship tasks.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate