Associate - Client Experience in Sehore – Freshers

About the role

As an Associate, you will be responsible for building strong relationships with clients, ensuring their needs are met, and addressing any concerns they may have. You will work closely with various departments to streamline processes and improve the overall client experience. We welcome fresh graduates from any field to apply.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Communication
• Customer service
• Any graduate