Associate - Client Experience in Shimoga – Freshers

About the role

As a vital part of the Client Relationship department, you will engage with customers, address their queries, and ensure their needs are met efficiently. We are looking for a graduate from any stream who is enthusiastic and ready to dive into the logistics industry. You will receive comprehensive training to equip you with the skills necessary for success in this dynamic environment.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Client relationship
• Any graduate

What you get

• ₹15k–₹25k a month