Associate - Client Experience in Sikar – Freshers

About the role

As an Associate in Client Experience, you will play a crucial role in enhancing the overall experience of our clients in Sikar. Your responsibilities will include assisting clients with their inquiries, providing information about our logistics services, and ensuring timely resolution of issues to maintain high satisfaction levels.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month