Associate - Client Experience in Sonipat – Freshers

About the role

You will collaborate with various departments to streamline client interactions and contribute to the continuous improvement of our services. This is an excellent opportunity for freshers looking to kickstart their careers in logistics and client relations. We encourage you to apply and be part of a team that values innovation and customer experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Any graduate