Associate - Client Experience in Sopore – Freshers

About the role

We are seeking an enthusiastic Associate to enhance the client experience in Sopore. This entry-level position is ideal for recent graduates from any stream who are eager to start their careers in the logistics industry. As an Associate, you will engage with clients, address their inquiries, and help ensure a smooth service experience.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Customer service
• Client relationship
• Any graduate