Associate - Client Experience in Sultanpur – Freshers

About the role

We are seeking a dedicated Associate for our Client Experience team in Sultanpur. This role is ideal for fresh graduates eager to kickstart their careers in the logistics industry. As an Associate, you will play a vital role in enhancing the experience of our clients, ensuring their needs are met efficiently and effectively.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate

What you get

• ₹15k–₹25k a month