Associate - Client Experience in Surendranagar – Freshers

About the role

You will play a crucial role in supporting client relationships and ensuring satisfaction through effective communication and problem-solving. The ideal candidate should possess a graduate degree from any discipline and be enthusiastic about working in a fast-paced environment. As part of our team, you will have the opportunity to learn and grow within a leading logistics company.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Communication
• Last-mile delivery
• SOP writing
• Reconciliation
• Client relationship
• Any graduate