Associate - Client Experience in Tezpur – Freshers

About the role

As an Associate, you will engage with clients, address their inquiries, and ensure a seamless experience throughout their interactions. Your proactive approach will help us maintain strong client relationships and improve service delivery. We welcome freshers from any educational background who are eager to learn and grow in the logistics industry.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate