Associate - Client Experience in Thanjavur – Freshers

About the role

As a fresh graduate, you will have the opportunity to engage directly with clients, ensuring their needs are met and providing exceptional service. In this role, you will assist in managing client inquiries and support the team in delivering a seamless client experience. Your ability to communicate effectively and build rapport will be essential as you contribute to our mission of maintaining high client satisfaction.

What you'll do

• Monitoring and driving key performance metrics i.e. Delivery TAT, Pick up Performance
• Managing the payable for the allocated clients
• Building and Maintaining an appropriate network of key contacts for each client
• Engagement in reconciliation/ Payments/ DSO
• Monitoring day to day operations

What you need

• Open to freshers
• Last-mile delivery
• SOP writing
• Reconciliation
• Logistics
• Any graduate